Frequently Asked Questions
Is WaaS the same as a pay-monthly website?
Yes — WaaS (Website as a Service) is the industry term for the model that most UK businesses encounter as a "pay-monthly website." The terminology differs depending on whether you're speaking to an agency or a business owner. The underlying model is the same: a professionally built, actively maintained website delivered for a fixed monthly subscription, with no large upfront cost. Leodis Digital uses both terms interchangeably, though most Leeds businesses recognise "pay-monthly website" immediately.
Who owns the website in a WaaS arrangement?
This varies by provider and is the most important question to ask before signing. At Leodis Digital, you own your domain and your content throughout the contract. The design and platform are part of the service agreement. If you ever leave, your content is yours — we provide a full export. Some providers retain all rights, including the domain, so read your terms carefully before committing to any WaaS arrangement.
How is WaaS different from a website builder like Wix or Squarespace?
Website builders charge a subscription for access to a platform — you still do all the work: design, build, content, maintenance, SEO. WaaS is a done-for-you service. You pay a monthly fee and receive a professionally built, actively maintained website with technical SEO, schema markup, Core Web Vitals performance, and expert support included. The distinction matters enormously for businesses that need results, not a platform to manage.
What happens if I want to cancel a WaaS subscription?
Cancellation terms vary by provider. Leodis Digital operates on a rolling monthly contract with a notice period — there is no multi-year lock-in. The model is designed to retain clients through quality and results, not contractual entrapment. If you cancel, your domain is yours to take to any new provider.