- Is there a setup fee on all packages?
- Only on the Core package, which has a one-time £300 setup fee. The Grow, Lead, and Dominate packages absorb the build cost entirely — you simply pay the monthly retainer from day one.
- What does hosting include?
- Every package includes fully managed, high-performance hosting on our infrastructure, an SSL certificate, automated daily backups, and 24/7 security monitoring — no third-party hosting bills to worry about.
- Can I upgrade between packages?
- Yes. You can move up to a higher plan at any point during your contract. We will prorate the difference from your next billing date and begin the additional services immediately.
- What counts as a "content update"?
- Content updates cover text changes, image swaps, new product listings, event announcements, and minor layout tweaks — anything short of a full redesign. Hours roll over for one month if unused.
- Do you work with charities and non-profits?
- Absolutely. We actively partner with charities and non-profits across the UK, and our flexible monthly model is designed to fit constrained budgets without sacrificing technical quality.